Terms of service

Last updated: 12 August 2026

These Terms of Service ("Terms") govern your use of this store and any purchase from Raven.GG USA, Inc. ("Raven.GG", "we", "us"), a corporation organized under the laws of the State of Delaware.

- Business address: 3 Germay Dr, Unit 4 #1145, Wilmington, DE 19804
- Contact: contact@blackbird.team

PLEASE READ THESE TERMS CAREFULLY. SECTION 12 CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS.

By placing an order or using this store, you agree to these Terms.

1. Who this store serves

Raven.GG USA, Inc. sells to customers in the United States. Customers in the EU should purchase from Raven.GG EU B.V.; customers in the UK and the rest of the world from Raven.GG Limited. We may cancel and refund orders placed with the wrong regional store and direct you to the correct one.

2. Licensed merchandise

Products sold on this store are official Overwatch World Cup merchandise, sold by Raven.GG USA, Inc. under a sub-license granted through Hyperdrive Creative LLC from Activision Publishing, Inc. Overwatch, Overwatch World Cup, and associated names, logos, and designs are trademarks or registered trademarks of Blizzard Entertainment, Inc. or its affiliates. This store is operated by Raven.GG USA, Inc. — not by Activision Blizzard or Blizzard Entertainment — and your contract of sale is with Raven.GG USA, Inc. alone. No purchase transfers any intellectual property rights to you beyond ownership of the physical item you buy.

3. Orders

1. Your order is an offer to purchase. We accept your offer — and a contract is formed — when we send a shipping confirmation. We may refuse or cancel any order before shipment, including for unavailability, suspected fraud, pricing or description errors, or orders from regions we do not serve; if we cancel, we will refund you in full.
2. All orders are subject to availability.
3. We may limit quantities per customer or per order.

4. Prices and payment

1. Prices are in US dollars and exclude applicable sales tax, which is calculated at checkout based on your shipping address.
2. Shipping charges are calculated and shown at checkout before you pay.
3. If a product is listed at an obviously incorrect price due to a typographical or system error, we may cancel the order and refund you, even after an order confirmation, provided we have not yet shipped it.

5. Shipping

Shipping methods, estimates, and charges are calculated at checkout and described in our Shipping Policy, which is incorporated into these Terms. Orders ship from our fulfillment center in Austin, Texas. Delivery dates are estimates only. Title and risk of loss pass to you upon our delivery of the goods to the carrier, except that we will work with you in good faith to resolve carrier loss or damage claims as described in the Shipping Policy.

6. Returns and refunds

Our Return and Refund Policy is incorporated into these Terms. In summary: all sales are final, except that items that arrive damaged, defective, or incorrect will be replaced or refunded as described in that policy. Nothing in these Terms limits any non-waivable rights you have under your state's consumer protection laws.

7. Disclaimer of warranties

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS OR OUR RETURN AND REFUND POLICY, AND TO THE FULLEST EXTENT PERMITTED BY LAW, PRODUCTS AND THE STORE ARE PROVIDED "AS IS" AND WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Some states do not allow limitations on implied warranties, so the above may not apply to you; any implied warranties that cannot be disclaimed are limited in duration to the shortest period permitted by law.

8. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, AND OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO ANY ORDER OR THE STORE WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE ORDER GIVING RISE TO THE CLAIM. Some states do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

9. Your use of the store

You agree not to misuse the store, including by attempting unauthorized access, scraping at scale, placing fraudulent orders, using bots to purchase inventory, or reselling products commercially without our written consent. We may refuse service, cancel orders, or terminate accounts where we reasonably suspect violations.

10. Indemnification

You agree to indemnify and hold harmless Raven.GG USA, Inc. and its affiliates from claims arising out of your violation of these Terms or misuse of the store, to the extent permitted by law.

11. Governing law

These Terms and any dispute arising out of them or your purchase are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs Section 12.

12. Binding arbitration and class action waiver

Please read this section carefully — it requires you to arbitrate disputes individually and waives your right to a jury trial and to participate in a class action.

1. Informal resolution first. Before filing a claim, you agree to contact us at contact@blackbird.team and give us 30 days to resolve the dispute informally.
2. Arbitration agreement. Any dispute, claim, or controversy arising out of or relating to these Terms, the store, or any purchase that is not resolved informally shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitrator's decision is final and binding and may be entered as a judgment in any court of competent jurisdiction.
3. Costs. Arbitration fees will be allocated per the AAA Consumer Arbitration Rules. If your claim is for less than $10,000, we will reimburse your filing fee upon request unless the arbitrator finds the claim frivolous.
4. Class action waiver. ALL DISPUTES MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of representative proceeding.
5. Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property.
6. Opt-out. You may opt out of this arbitration agreement by emailing contact@blackbird.team within 30 days of your first purchase, stating your name, order number, and intent to opt out. Opting out does not affect any other provision of these Terms.
7. Severability. If the class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court, and the remainder of this section remains in effect.

13. General

If any provision of these Terms is held invalid, the remainder remains in effect. Our failure to enforce a provision is not a waiver. These Terms, together with the policies they incorporate, are the entire agreement between you and us regarding your purchase. We may update these Terms; the version in effect when you place an order governs that order.